I once heard an excellent quote that said:

“Most conflicts are simply an argument over the definition of words.”

I believe there is a lot of truth in that. One of the main reasons conflict resolution remains so difficult is that the parties involved often do not start from the same place.

A couple of years ago I was coaching an up-and-coming leader in his company’s marketing department. He was hungry to grow but also carried a bit of a chip on his shoulder. Like any other session, we sat down and engaged in some small talk before I asked him what was on his mind.

Have you ever experienced that when you first meet someone new at work or school, you start seeing them constantly in the next few days? They were always in the same rooms and hallways you frequent, but you didn’t notice them before.

Ask any leader about the importance of teamwork and they will nod with a resounding yes. However, one problem I have noticed is that when working with teams, leaders tend to bias the transactional elements, while ignoring the relational ones.

Growing up a Canadian, I quickly learned the value my country places on being “polite.” I would hear it constantly when I traveled, “you’re a Canadian? I love Canadians! You are all so nice.”

As an avid sports fan, I often find myself seeing the world in sports-related metaphors. This is especially true in business, and for good reason. Throughout history, those 2 worlds have always been closely connected.

Corporate wellness (often called workplace wellness) is a hot topic today in business circles. We could define this term as…

Growing up, I was never much of a reader. I feel that is probably the case with many restless young boys. It was just hard for books to compete with the level of stimulation that sports or video games could provide…

A couple of years ago, I made what many today would consider a radical decision with my life…

De-escalation has been on the rise significantly in workplaces in the last few years. When you hear the word de-escalation…

Ok let’s begin by getting the cliché out of the way first: Yes, I believe “teamwork makes the dream work.” Yet the problem is…

Here’s a pop quiz for you. How are your organizational culture and values similar? Here are a few things we would commonly see…